Web Shopping Policy
in compliance with the Law for Specific Commerce (Japan)
Merchant
MicroCosmos Corporation Café Despolpado
Representative
Hiroyuki Ueno
Location
30-20 Nakazato Hiratsuka-shi Kanagawa Japan (Postal Code 254-0054)
TEL
81-463-30-4116
Mail Address
info@cafedespolpado.com
Homepage
http://www.cafedespolpado.com/
Miscellaneous charges other than merchandise fee (Transportation Charge)
The Charges for packing and transportation shall be billed on actual basis according to the Yamato Courier Tariff.

(Cash on Delivery Disbursement Fee)
The Disbursement Fee on C.O.D. Payment for tangible articles shall be billed on actual basis according to the Yamato Courier Tariff.

(Consumption Tax)
The Consumption Tax shall be added on every merchandise transaction in Japan. The consumption tax on foreign commerce transaction is exempted.

Order Validity The placed orders on available stock items are valid until delivery.
When the ordered item was found out of stock for unexpected reasons, the revised delivery information would be noticed with mail or phone.
Defectives The Defectives of tangible articles, such as missing, disordered configuration, or miss delivery, shall be replaced or resent for fulfillment.
When clients found out any defectives of delivered tangible article, clients are requested to return it to the Cafe with Courier service on collect basis whithin two days after delivery.
Also clients are requested to enclose the described papers in the returned cartons. The paper shall cover ;
1. Address
2. Full Name
3. Telephone Number
4. Name of articles
5. Date of arrival
6. P.O. Number
7. The reasons of return (to be detailed)

Any other unsuspected item except above papers shall not be enclosed in the returned packages.

The return shipment shall be consigned to the following;
(Consignment)
30-20 Nakazato Hiratsuka-shi Kanagawa Japan (Postal Code 254-0054)
Café Despolpado

Clients' Purchase History The purchase history shall not be disclosed to anyone else but registered clients can ask Café to send back the purchase history data by mail. Café will get in touch with the client for his or her private request.
Delivery Terms The delivery terms for tangible articles on stock other than resevation order shall be within 3-5 working days in Japan.

(Delivery)
All purchased items of tangible articles are delivered with Yamato Courier service.

The delivery for Bank Remittance Payment shall be soon after confirmation of remittance corresponding to the sent Invoice or Bill.

Payment Methods Cash on Delivery / Credit Card / Bank Remittance
Payment Due Cash on Delivery
Clients shall pay the charges in cash on delivery in exchange of the article.

Credit Card Payment
Credit Card Payment Due shall be in accordance with the terms of Credit Card companies.

Bank Remittance Payment
Clients shall pay the charges at the designated financial organization as soon as the Invoice or Bill sent by mail or postal mail.

Return Due The defective tangible articles, such as missing or disordered configuration, shall be returned to the Café with Courier service on collect basis whithin two days after delivery.
For the tangible articles, Purchase Item Return, Order Cancellation or Purchase Item Change for purchasers' reasons, shall not be accepted. For the digital articles on internet commerce, it shall be delivered to the purchaser by downloading or receiving the articles enclosed in the e-mail. Clients are requested to be cautious that thereafter electronic article delivery, it shall never be returned or undone.

Freight and charges for return For the tangible articles return due to the missing, disordered configuration, or miss delivery, it shall be returned to the Café on collect basis. For the inconveniences of digital articles delivery on internet commerce, it shall be resent on request basis by clients' mail or phone.

Merchant Qualification Pastry Dealer : License No. 452680004061
Handling Articles 1. Coffee Beans
2. Sourdough Bread
3. and Pastries
4. Other Foods and Drinks
5. Digital Articles



TOP of Homepage